GENERAL CONDITIONS

General conditions and terms of use

  • 1
    Website "YourKeto.diet"

    1. These terms and conditions ( "Terms and Conditions") govern and determine this web site and / or its applications provided by Personal Diet Solutions Limited. / hereinafter referred to as the SITE or the Company/.

    2. These Terms and Conditions constitute a contract that governs the relationship between the Company and the users of the services provided by the site. These Terms and Conditions apply to the whole content on this Site.

    3. A Website, for the purpose of these Terms and Conditions, is a special place in the global Internet network, accessible through its unique address where a set of web pages are loaded through the user's browser upon the web address entry.

    4. By visiting this website you hereby duly grant your full consent to be bound by the Terms and Conditions of the Site and all the other conditions, in relation to and arising from and by its use. Your consent is considered granted by using the Site, its every menu category or sub-category, section or subsection, as well as by the emergence, development and termination of any legal relations arising from and by the use of this website.

    5. By visiting this website you hereby duly grant your full consent for the collection and use of your personal information for the use of the site and all relations arising from or connected with the site. By registering and using the Site, you are bound to both the current configuration of the website, and all changes to it, made in the form of additions and changes or development of new menus, categories, sections and others. Provided you do not agree with the above or do not want to be bound by the Terms and Conditions of this Site, you are not permitted to use, visit, or enter into any legal relations with the site.

    6. The site is provided by Personal Diet Solutions Limited.

    7. A Client, for the purpose of these Terms and Conditions, can be any individual, sui juris, who is willing to use or benefit from the services provided by the SITE.

    8. The words "you" and "user" refer to all persons who use the Site.

    9. By Your actions related to registration, using the services of the website, including using the information available on the site yourketo.diet without registration, you agree with the "Terms and Conditions".

    10. The use of the Site does not grant you, as "consumers", any ownership rights over the content, data and materials available to you through the site.

    11. An IP address is a unique identifier, associated with a computer, website or resource of a particular visitor in a way that allows localization in the global Internet network.

  • 2
    Changes in "Terms and Conditions"

    12. The management of the Site reserves the right to change the Terms and Conditions at any time without any notice in any way to its users and clients, undertaking that the bottom of the front page of yourketo.diet always have a connection to the current "Terms and Conditions".

    13. If you continue to use the Site after the changes, you certify that you agree with the changes.

    14. If you disagree with the current "Terms and Conditions" or any later version, you should not use the site.

  • 3
    Service

    15. The service offered by the site is generating an individual diet. The latter is produced by special software through a specially created algorithm as per customer responses that are analyzed and a food and / or training mode is generated. By choice, the client can include to his meal plan our e-book, additional days (extended diet) and subscription to our VIP content. All the services are intellectual property only, not physical goods. Everything received from the company, will be delivered to the provided email address.

    15.1 Diet subscription plan. You may be given the opportunity to purchase our meal plan for a different period of time which would give you access to your diet for the respective number of months that you have chosen. Due to different promotions the final price of those extended options would be shown on the final step before you finalize the purchase. The company keeps their right to change the final price on their own discretion.

    15.2 Cancellation of subscription plan. You can cancel the subscription of your meal plan at any time by simply writing to our customer support through the contact form at https://yourketo.diet/contacts. We will attempt to process all cancellation requests within 72 hours after we receive your request. If you terminate your paid subscription, it will remain active until the end period.

    15.3 Change of subscription plan. The meal plan can be offered to you for a different periods of time. Once paid, the subscription of the diet can’t be switched with subscription for a different time period.



    Payment. In case you decide to proceed with the purchase the original payment method you provided in order to buy the personalized meal plan, will be automatically charged and a separate transaction will appear under your bank statement.

    15.4 Keto E-book. The book is a specialized keto diet guide that contains tips, advices and additional recipes. It is being sold as a separate product apart from the meal plan. You will receive the book in electronic format, in PDF file to the email address that you’ve provided.

    Payment. In case you decide to proceed with the purchase the original payment method you provided in order to buy the personalized meal plan, will be automatically charged and a separate transaction will appear under your bank statement.

    No Refund Policy. All fees and charges for the e-book are considered non-refundable since you’re already in possession of the product, it’s downloadable and it can’t be returned.

    15.5 Subscription services

    15.5.1 VIP content (Premium membership). Our VIP content provides access to additional, exclusively designed in-depth information related to the ketogenic diet. ForFit Ltd. reserves the right to modify the frequency and the day of uploading new information. The VIP Content plan is generally purchased by our customers for an unlimited period of time. They are provided with a unique username and password (by separate email) that allows them to access certain Premium Services. The customer will be able to use VIP Content features until they request to unsubscribe through contacting the customer support of YourKeto Diet.

    15.5.2 Cancellation of VIP content subscription. You can cancel your subscription for our VIP content at any time by simply writing to our customer support through the contact form at https://yourketo.diet/contacts. We will attempt to process all cancellation requests within 72 hours after we receive your request. If you terminate your paid subscription for Premium membership, your subscription will remain active until the end of your current subscription period.

    15.5.3 No Refund Policy. All fees and charges are considered non-refundable. If you terminate your subscription for VIP content, the same will remain active until the end of your subscription period, and no subsequent charges will be processed.

    15.5.4 Modifications. We reserve the right to revise the terms of the fee charge, cancellation and refund policies, upon reasonable advance notice communicated to you through a posting on the Website or such other means as we may deem appropriate from time to time (including electronic mail). Any changes made will apply to all memberships created or renewed after the date such change was implemented.

    15.6 The price of each product is described and fixed in the site and in USD currency, unless otherwise indicated. The cost is payable prior to granting the individual diet in the way expressly stated in the site.

    15.7 Your Keto Diet cooperates with third party payment service providers through which all Your payments will be processed. Your credit/debit card details are respectively being handled by those third parties. Your Keto Diet does not store any financial information on their servers.

    15.8 Prices are displayed on the Your Keto Diet website. Payment can be made by credit/debit card or by such other payment method (including but not limited to in-app payments). Please be informed that Your Keto Diet reserves the right at any time and at its own discretion to deny certain types of credit cards.

    15.9 Authorization of the payment will be needed only for the first charge. In case you subscribe to any of our subscription plans, the payment transaction will be made automatically on the date of the time period you chose to subscribe for.

    15.10 Your Keto Diet App

    15.10.1 Your Keto diet app can be easy downloaded from App Store and Google Play. If you chose to use our app, you will have a quick access to your personalized diet immediately after filling a short questionnaire and your email address. The price is on subscription bases and you will be charged 9.90 USD or the equivalent in your local currency every month until you cancel the subscription. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.

    15.10.2 No Refund Policy. All fees and charges are considered non-refundable. If you turn off the auto-renew of the subscription, the same will remain active until the end of your subscription period, and no subsequent charges will be processed.

  • 4
    Clients requirements

    16. Unless otherwise stated in these Terms and Conditions or online, any distribution for commercial and / or advertising purposes, publication or use of this site or any information, data or materials is strictly prohibited.

    17. The Client warrants and agrees that while using the Site and / or the services provided on or through it, should not:

    17.1. impersonate another person, by providing other personal details as his own;

    17.2. try to get unauthorized access to other computer systems through the Site;

    17.3. collect email addresses and / or other contacts and any personal information or use any other means of obtaining lists of users or other information from or through the Site;

    17.4. Collect information on a server or database connected to the Site in order to provide services;

    17.5. Use the Site or the provided services in a way that would lead to overload, interruption, damage to the website;

    17.6. use the Site in a manner that violates the rights thereon;

    17.7. use the Site in a manner that violates applicable law;

    18. The client agrees that he/she will not use the Website in a way that would prevent other parties to use the Site.

    19. The client agrees with communication by email and he should check his email messages regularly in case he contacts us with request and we have further questions before executing his request (such as subscription cancellation/ questions about the diet).

    19. 1 The communication with the client will be made in English.

  • 5
    Trademark

    20. The trademarks, logos, trade names (company) displayed on the Site or available through the Site are registered by the ensuing rights are protected by law.

    21. It is prohibited to use the above in any products and / or services that are not related to and / or sponsored by the holders of the rights to the brand / logo.

    22. It is forbidden to use the above in a way that might deceive consumers about the nature and quality of services. All actions through which somehow demean or discredit holders arising from registration, are prohibited.

  • 6
    Personal information when dealing with requests

    23. When using the Site and / or services provided on or through the Site you may be asked to provide certain personal information that later will be called "user information".

    24. The information you provide will be used only to process your request.

    25. You agree that the SITE shall use the information provided by you in order to contact you for the activities related to the Site and the services offered by the company.

    26. The SITE takes no liability related to the information you provide regarding your application to any third parties.

    27. You acknowledge that the information you provided when you using the Site is accurate and complete and undertake, if necessary, to provide the Company your current e-mail address in order to receive updated information by the SITE .

    28. In addition, we may ask you to provide us with certain information such as age, sex, physical characteristics, sports preference, in order to adapt our services to your needs.

    29. You acknowledge and agree that you are solely responsible for the accuracy and content of the information provided by you.

  • 7
    Collecting information from consumers and terms of use

    30. The SITE collects information automatically and through the use of electronic tools that are not visible to our visitors. For example, we can register the name of your Internet Service Provider or use "cookie" technology to recognize you and hold information from your visit.

    31. Moreover, the cookie may store your user name and password, sparing you entering this information each time you visit the Site, or may control the number of times you encounter a particular advertisement while visiting our site .

    32. In some cases, you can choose not to provide the SITE information, for example by setting your browser to refuse to accept cookies, but if you do, you may not be able to access certain parts of the Site or you may be asked to re-enter username and password.

    33. The SITE collects information to enhance your visit and deliver individualized content and advertising.

    34. The SITE may use personal information collected via the Site to communicate with you regarding your preferences for products and services offered by the SITE, and other topics we think you might find interesting.

    35. Personal information collected by the SITE, may also be used for other purposes, including, but not limited to administration of the site, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you.

    36. The SITE may disclose your information upon a court rule or in other cases where there is reason to be required to do so by law, in connection with the collection of amounts due and / or law enforcement in case that it is appropriate or necessary.

  • 8
    Guarantees

    37. The Site team and The Company are not responsible for late or rough handling requests, if this is due to circumstances that do not depend on us - force majeure, chance events and problems with the Internet.

    38. The site is not responsible for damages caused to the software, hardware or telecommunications equipment or loss of data arising from materials or resources searched, loaded or used in any manner via the Site.

    39. The Site is not responsible for whether the customer will achieve a specific result by using the provided diet as far as this circumstance depends on many more factors that are beyond the control of the Site team.

    40. The Company is committed to protecting the security of your personal data. We use technical and organizational measures to protect your personal information from unauthorized access, theft and loss.

  • 9
    Right of withdrawal from contract

    12.1 The client's right to withdraw from the contract within 14 days, as per the Law on Consumer Protection, is subject to certain conditions and exceptions:

    • This right does not apply if the trader has informed the client about the waiver of withdrawal rights before contract agreement.

    • The right of withdrawal permits the client to return purchased goods without penalty, provided the product or service is delivered in its original condition. However, this does not apply to personalized content, which is non-refundable and non-returnable due to its customized nature.

    • In cases where withdrawal is applicable, the trader must refund all payments received from the consumer, including delivery costs, within 14 days of withdrawal. This excludes non-downloadable, non-refundable purchases and personalized content.

    • The client consents to forfeit the right of withdrawal 14 days following registration on the website.

    Note for EU residents: EU residents have the right to withdraw from a purchase agreement for digital content without charge within fourteen (14) days from the agreement's conclusion. This right is not applicable if the agreement's execution has commenced with the consumer's express prior consent, and the consumer acknowledges this consent results in the loss of the withdrawal right. By consenting to immediate commencement of the agreement, you acknowledge that you will forfeit your withdrawal rights once our servers validate your purchase and the content is successfully delivered. Refunds are not applicable except in cases where the digital content is defective.

  • 10
    Right of use

    42. To use the site you must be 18 years or of legal age in your country to which you are entitled to enter into independent contracts if that age is more or less than 18 years for your country.

    43. Persons who are under 18 or under the legal age, which allows separate contract ( "Minors") are forbidden to use the Site.

    44. If we become aware of information received from minors will delete as possible as soon as the Company is not responsible for any damages due to incorrect information submitted by the user.

    45. If you have data information located or brought on Site by minors please contact us by e-mail [email protected] . You are responsible that the information provided by you (including age) entered in the Site, is accurate and complete.

    46. The Site can not be used by people who have health or nutritional problems.

    47. ​​The Site can not be used by people who have adverse health, health issues or people who have a problem with diets.

    48. You may access and browse the Site on your computer or other device, unless otherwise indicated in these Terms and Conditions or the website.

    49. Prints from the Site should be used for your own personal use, unless otherwise provided in the Terms and Conditions, the use of services is only for your personal use.

    50. The company keeps the right to stop the access to the meal plan and VIP subscription in case violation of the general conditions or in case of chargeback from the client.

  • 11
    Agencies, companies or organizations

    51. You declare that you use the website as intended, as described in these Terms and Conditions.

    52. If you register or use the Website on behalf of a company or organization you declare that you have the necessary rights given to you by your employer to bind to the said "Terms and Conditions".

    53. If you are using the Site on behalf of a company and earn money through this, you are obliged to inform the Company immediately.

    preventive measures

    54. The content located on the site is for information only and is not intended to replace the contact to your doctor or another healthcare professional. The meal plan provided by the site/app is based on many studies confirming the benefits of Keto Diet and the weight loss effect: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2716748/; https://www.hsph.harvard.edu/nutritionsource/healthy-weight/diet-reviews/ketogenic-diet/;

    55. We are not a licensed medical entity to provide medical care and do not have the necessary education to determine diagnoses, analysis, or treat medical problems of any kind, even if we have a qualified team with the necessary knowledge and skills, respectively we can not predict the effect of a diet on a person with a problematic health or the occurrence of any side effects in humans with good health.

    56. The Clients shall always consult a doctor before starting a diet, fitness program, changing current diet or if there are any questions relating to your health.

    57. The Client is obliged to observe professional medical advice and not to delay seeking such because of information obtained from the Site. yourketo.diet requires you to consult a doctor before starting an individual diet and / or exercise program and / or diet that you received as a result of information available on the Site.

    58. The Client declares that he/she is aware that not all diets and workouts on the website are appropriate for each individual.

    59. The Client declares that he/she is aware that, when included in a training program or by following an individual or other diet, the risk of physical injury, impaired health and / or death is possible.

    60. The Client declares that upon any discomfort, pain or other problems, he/she shall immediately stop the diet and if he/she does not stop it, the Site is not responsible therefore for his/her action or inaction.

    61. By using this Site you certify that you have received your doctor's approval to join weight loss programs through individual diet, workouts and exercises found on the site.

    62. The site is not responsible for any health problems that can be obtained from the use of a diet that you received through the services provided by the Site.

    63. If you start to follow an individual diet provided by the Site, you agree that you do so at your own risk.

  • 12
    Site content

    64. We are not liable for the accuracy, reliability, results and proper use of information obtained through the Site. Using information provided by employees of the the Company, and other people associated with the Site (associates) or visitors, is entirely your own risk.

    65. We reserve the right at all times to disclose information that is essential for the criminal prosecution and / or to resolve a legal dispute.

    66. All content on this site, including tests, pictures and other information is protected by Law on Copyright and Neighboring Rights with all due legal consequences.

    67. The Client has no right to print or copy information from a separate site for its use for commercial or other purposes, which may violate the rights granted to us by law.

    applicable law

    68. The Company is situated on the territory of Room 503, 5/F, Cheung Fung Commercial Bulding, 21-25 Cheung Sha Wan Road, Prince Edward, Kowloon, Hong Kong.

    69. Persons using the site and the provided services on the territory of another country, make it on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

    70. For all outstanding issues arising from these Terms and Conditions the US legislation shall apply and all disputes arising from the interpretation, invalidity or termination shall be resolved by the competent Hong Kong court.

    These Terms and Conditions and the relationship between us and you are as per the laws of the United States of America.

  • 13
    Contacts
    In case you have any questions you may contact us through the contact form or at [email protected].
  • 14
    Account deletion

    We take the privacy of our customers seriously. If you would like to delete your account, you can do so by visiting our website, https://yourketo.diet/customers/profile. To initiate the account deletion process, you will be prompted to enter the email associated with your account. Once you have entered your email, you will receive a confirmation email containing a link to complete the account deletion process. Please note that once your account is deleted, all personal information and data associated with the account will be permanently removed from our system and will not be recoverable. If you have any questions or concerns about our account deletion process, please contact us. By initiating the account deletion process, you confirm that you understand and agree to the terms of our privacy policy, including the permanent deletion of your personal information and data associated with your account.